Why we collect personal and/or non-personal information
In general, we collect your personal and/or non-personal information from our web sites to:
1) provide and administer products and services you request or authorize;
2) verify and identify members of OOIDA and subscribers of Land Line Magazine;
3) understand your opinions on issues affecting the trucking industry;
4) respond to your requests;
5) tailor our site to meet the needs and interests of our visitors;
6) compile demographic information about our visitors;
7) track overall visitor traffic patterns or trends;
8) update our main database with your most current information
The information we collect
The personal and/or non-personal information we collect from you will vary depending on the type of product, service or inquiry you choose. The following is a description of the different areas featured on our web site where we ask you to provide personal or non-personal information.
Online forms: The OOIDA and Land Line Media sites provide online forms to request applications for certain benefit programs, request benefit coverage quotes, sign up for membership with OOIDA, pay for membership dues and/or benefit coverages and subscribe to Land Line Magazine. The specific information we collect from online forms will vary depending on the type of product, service or inquiry you choose. For example, the information we may collect from online forms includes (but is not limited to) name, address, telephone number, date of birth, social security number, credit card number and details about your trucking operation.
Call-to-action program/legislative alerts/security alerts: When you register for the call-to-action program, legislative alerts or security alerts, you will be notified via email when there is breaking legislative news or security issues affecting you. Your email address is stored on our file server. We don’t use a third party list builder to send call-to-action/legislative/security alerts. Occasionally, OOIDA staff will contact you by telephone if we think immediate action to a legislative or security issue is needed. The courtesy call is made to inform you of the legislative or security issue and the action we suggest you take.
If at any time you want to be removed from the call-to-action, legislative alerts or security alerts, you’ll find an unsubscribe link at the bottom of every email you receive.
Daily newsletter: When you register for the daily email newsletter, you are asked to submit your email address. Our third-party email system will store your email address. If at any time you want to be removed from the daily email news, you’ll find an unsubscribe link at the bottom of every email you receive.
Subscribing to Land Line Magazine online: Land Line Magazine is free to transportation professionals who meet certain criteria. Our circulation auditing firm, Alliance for Audited Media, needs to certify the eligibility of our subscribers. We also ask for your name, complete address, email address, birth date and details about your type of trucking operation.
If you submit an email address, we may notify you by email when your subscription to Land Line Magazine is about to expire or to requalify you as a subscriber. If any of the information you submit is different from the information stored in our database, we will use the current information to update your record in our database.
Surveys: OOIDA/Land Line Media collects information from you when you voluntarily participate in our online surveys. The information we may collect from surveys may include (but is not limited to) your name, address, phone number and email address. However, most of our online surveys are blind surveys so personal information is not asked for or collected.
Cookies and log files
Non-personal information is automatically collected through the standard operation of our Internet server. Our server collects non-personal information using session cookies. Cookies don’t reveal personal information about you. A session cookie is a line of text that is stored temporarily in your computer’s memory and not written to your computer’s hard drive. Because this type of cookie is not written to your computer’s hard drive, it is destroyed as soon as you close your browser.
A session cookie makes it possible for you to access different areas of our web site without re-registering or re-entering your password. The help function on most browsers contains information on how to set your browser to notify you before accepting a cookie or to disable cookies entirely. However, if you don’t accept cookies, some pages on our site won’t display properly or you may receive error messages.
Log files also are used to collect a variety of information for auditing and performance tracking purposes. That log contains, name, address, email address and affiliation to the industry as well as date and time of the transaction.
Information we may disclose
We do not sell or rent any members’ or subscribers’ personal information to telemarketers, mailing list brokers or any other non-affiliated company. We may disclose your information to third parties only upon proper request, or as required or permitted by law. Subscriber names and demographics are disclosed to Alliance for Audited Media for auditing purposes and industry reporting. Additionally, we disclose your information in the limited manner necessary to service or process transactions you request or authorize. See the section titled “To whom we disclose information” for a list of outside companies in which your information may be shared in order to service or process your request.
We may share aggregate statistics compiled from online surveys with the media, government agencies, advertisers and other third parties. We also may publish, online or in print, aggregate statistics compiled from the surveys. These aggregate statistics will not allow anyone to identify your name or other personal information about you.
To whom we disclose information
If you purchase an insurance product through an OOIDA subsidiary, we share the information that you provide with a limited number of outside insurance companies so that your policies and claims can be processed quickly and efficiently. Following is a list of these companies:
Alea London Ltd
American Fidelity (www.af-group.com)
American Underwriters Life Insurance Company of Phoenix, AZ (www.iai-online.com)
ARAG North America, Inc. (www.araggroup.com)
Assurant Health (www.assuranthealth.com)
Canopius Group (www.canopius.com)
My Community Care Direct Health Care Centers (mycommunitycare.com)
New Benefits (www.newbenefits.com)
The OneBeacon Insurance Group (www.onebeacon.com)
Transamerica Life Insurance Company (www.transamerica.com)
Besso Limitied (www.besso.co.uk)
Better Benefits Inc. (www.betterbenefits.com)
Brit Insurance Limited (www.britinsurance.com)
Inter-Americas Insurance Corp. Inc. (iai-online.com/index.htm)
Lloyd’s of London (www.lloyds.com)
The AmeritasAcacia Companies (www.ameritas.com)
Safeguarding your information
We work to protect the security of your information during transmissions by using secure socket layer (SSL) software, which encrypts the information you input. We also use passwords and various firewalls. These measures increase the security and privacy of information traveling to, from, and within OOIDA and Land Line Media web sites.
Employees who have access to any online information are required to follow company procedures designed to keep the information secure and confidential. Employees who violate our privacy policies will be subject to disciplinary actions, including termination when appropriate.
Forums, chats and discussion groups: It is important to understand that the information you submit in discussion groups, bulletin boards and chat rooms is publicly displayed. While these forums, chats and discussion groups are restricted to OOIDA members only, it is possible your messages will be seen by people and organizations not related to OOIDA or Land Line Media, and may be used by these third parties to contact you. As a result, you should be very careful about the information that you include in these messages. Because these unrelated parties will also see your “user name” on any postings that you make in the discussion groups, you may not want to use your full name.
1 OOIDA Dr.
Grain Valley, MO 64029