Complaint database ‘toothless’ in current form, OOIDA says

December 2021/January 2022

Mark Schremmer

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In its current form, the National Consumer Complaint Database is a poorly named and “toothless”
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Mark Schremmer, senior editor, joined Land Line in 2015. An award-winning journalist and former assistant news editor at The Topeka Capital-Journal, he brings fresh ideas, solid reporting skills, and more than two decades of journalism experience to our staff.